A. Scroll to the bottom of this webpage to access the terms and definitions that apply to your bill. You also can understand your charges by clicking on the tooltip on the Interactive Bill.

A. Scanning the QR code will take you to your online account to access your Interactive Bill.

Follow the steps below:

1. Open the camera application on your mobile device
2. Hover the camera over the QR Code until it is visible on the screen
3. A border appears around the QR Code, and a link appears on the screen
4. Once the link is visible through your camera, click on it
5. This directs you to your Tampa Electric account
6. Login to account using your username and password

A. The Interactive Bill is a resource for you to access personalized insights, view important messages regarding your billing, understand bill fluctuations, and more.

The Paper Bill and the Interactive Bill are built to work together seamlessly. While the Paper Bill simplifies your billing information, the Interactive Bill provides a thorough overview of your usage details and account history, allowing you to dive deeper into areas of interest.

To access your Interactive Bill, go to TECOAccount.com.

A. No, the Interactive Bill is a tool available for you to use in addition to your Paper Bill. The Interactive Bill displays the same information as your Paper Bill but includes more details on your energy use, as well as personalized insights and energy-saving recommendations. To access your Interactive Bill, go to TECOAccount.com.

A. The Interactive Bill will reflect near real-time information reflecting any payments made, current balance, and any other adjustments to the bill.

A. Yes, you can access month-over-month, year-over-year and daily usage comparisons with actionable recommendations on how to save money and energy.

A. Yes, only those with the account username and password can log in and view your billing information. Learn more about our privacy policy.

A. If you receive a Paper Bill in the mail or a paperless bill, it will have a QR code that, when scanned, will direct you to your online Interactive Bill. After logging in, you’ll be taken directly to your Interactive Bill. You can also sign in at TECOAccount.com then then select a billing period to access your interactive bill for that timeframe.

Please note: To access the interactive version of your bill, you must create an online account or sign into your existing account.

A. Yes, the bill has gone through extensive ADA testing to make sure all components that are included can be acknowledged by all.

A. To switch your billing preference to Paperless, you’ll need to login to your account and click Paperless Billing from the main landing page. Under settings, there is a toggle to turn paperless billing on or off.

A. Yes! As a Paperless customer, you will receive an email each month, also known as a Paperless Notification, letting you know that your bill is ready to be viewed and paid. You can compare your actual bill to the annotated version of your type of bill in “How to Read your Bill” section above.

Average kWh per day – The average amount of electricity purchased per day.

Basic Service Charge – A fixed daily amount that covers the cost to provide service to your location. This charge is billed monthly regardless of any electricity used.

Bright Choices^SM – The associated fees and charges for leased outdoor lighting services.

Budget Billing – Optional plan averages your home’s last 12 monthly billing periods so you pay the same amount for your service each month.

Clean Energy Transition Mechanism (CETM) – A charge to recover costs associated with electric meter upgrades and the closing of certain coal generating plants to support Tampa Electric’s transition to produce clean energy.

Energy Charge – For residential, small commercial and lighting customers, includes the cost (except fuel) of producing and delivering the electricity you purchased, including conservation, environmental and capacity cost recovery charges. For other customers, the three cost recovery charges appear as separate line items.

Estimated – If Tampa Electric was unable to read your meter, “ESTIMATED” will appear. Your meter will be read next month, and any difference will be adjusted accordingly.

Florida Gross Receipts Tax – A tax is imposed on gross receipts from utility services that are delivered to retail customers in Florida, in accordance with Chapter 203 of the Florida Statutes. Utility companies collect the tax from all customers, unless exempt, and remit to the state.

Florida State Tax – A tax imposed on every person who engages in the business of selling or renting tangible personal property at retail in the state, in accordance with Chapter 212 of the Florida Statutes.

Franchise Fee – A fee levied by a municipality for the right to utilize public property to provide electric service. The fee is collected by Tampa Electric and paid to the municipality.

Fuel Charge – Cost of fuel used to produce electricity you purchased. Fuel costs are passed through from fuel suppliers to our customers with no markup or profit to Tampa Electric.
Kilowatt-Hours (kWh) – The basic measurement of electric energy use.

Late Payment Charge – For past due amounts more than $10, the late payment charge is the greater of $5 or 1.5% of the past due amount. For past due amounts of $10 or less, the late payment charge is 1.5% of the past due amount.

Municipal Public Service Tax – Many municipalities levy a tax on the electricity you use. It is collected by Tampa Electric and paid to the municipality.

Past Due – Previous charges that are past due are subject to a late payment charge fee and may result in disconnection.

Prime Time Plus^SM – A residential program that offers a monthly credit on your electric bill for allowing Tampa Electric to temporarily interrupt power to certain appliances during periods of extremely high demand for electricity.

Rate Schedule – The amount (rate) you pay depends on your customer category. The cost of providing service varies with the customer group.

Share – A Tampa Electric program that helps pay energy bills for customers in need. Want to help? Your tax-deductible contribution is matched by Tampa Electric and is administered by a third-party.

Storm Protection Charge – The cost of additional hardening efforts to further protect the power grid from hurricanes or other extreme weather events.

Storm Surcharge – The charge that will recover the cost of storms charged to the storm reserve.

Sun Select^SM – The cost of producing energy you purchased from dedicated solar generation facilities. You pay no fuel charge for the Sun Select portion of your bill.

Sun to Go^SM – The amount of electricity purchased from solar generating sources serving the Sun to Go program, which provides optional renewable energy purchases in 200 kWh blocks.

Total Amount Due – This month’s charges will be past due after the date shown. THIS DATE DOES NOT EXTEND THE DATE ON ANY PREVIOUS BALANCE. It’s important that you pay your bill before this date to avoid interruption of service.

Zap Cap Systems^® – Surge protection for your home or business sold separately as a non-energy charge.

View terms and definitions that apply to a Peoples Gas bill.